Friday, February 11, 2005

Crime Scene Investigation : Tylenol Murders

(By Wally Kowalski and reproduced in full from the following website:
http://www.personal.psu.edu/users/w/x/wxk116/tylenol/)

INTRODUCTION

In 1982, seven people in the Chicago area collapsed suddenly and died after taking Tylenol capsules that had been laced with cyanide. These five females and two males, all relatively young, became the first victims ever to die from what came to be known as product tampering. The poisoned capsules had been placed on shelves in six different stores by a person intent on killing innocent people at random. One victim was a 12 year old girl who had a cold. Another victim had just returned from the hospital after giving birth to a baby boy. The tragedy was compounded for one family who lost three members. Overcome by grief at the sudden inexplicable death of a close relative, two other family members were offered Tylenol capsules from the same bottle, not yet aware that poison was the cause of death. The case has never been solved, and the $100,000 reward offered by Johnson & Johnson remains unclaimed.

A wave of copycat tamperings occurred afterwards: Lipton Cup-A-Soup in 1986, Exedrin in 1986, Tylenol again in 1986, Sudafed in 1991, and Goody's Headache Powder in 1992. Deaths resulted in these cases. Prior to 1982, tamper-proof capsules and tamper-proof packaging were essentially unknown. The technology evolved rapidly in response to the threat, and today such packaging is a familiar sight to all. Although copycat product tamperings have tapered off, probably as a direct result of improved packaging, cases continue to occur sporadically to this day. Incidents have occurred throughout the country, but with a surprising number in the Chicago area. Some 53 threats of product tampering have, in fact, been received by the FBI with a Gary, Indiana or south Chicago area postmark. Gary, of course, is a part of the Greater Chicago area. Cases of tampering, including the use of cyanide, have occurred in North Chicago, Lombard, Chicago proper and outlying areas. One unsolved cyanide poisoning occurred in Detroit, and another in Tennessee. Could the Tylenol Killer still be at work, continually attempting to bypass the latest tamper-proof products?

THE VICTIMS

Mary Kellerman, 12, Elk Grove Village
Adam Janus, 27, Arlington Heights
Stanley Janus, 25, Lisle
Theresa Janus, 19, Arlington Heights
Paula Prince, 35, Chicago
Mary Reiner, 27, Winfield
Mary McFarland, 31, Elmhurst

BACKGROUND INFORMATION

The Tylenol killer has never been caught. Many believe he never will be caught. A somewhat bumbling suspect who attempted to cash in on the unprecedented publicity was arrested and charged with extortion, but not with the murders. The police concluded he was merely an opportunistic extortionist, and could not be the murderer. Although some believed he should have been tried for the murders, too many details and circumstances suggested he could not be the poisoner. James Lewis was released in 1995, after serving 13 years of a 20 year sentence.

The lot numbers of the tainted Tylenol capsules were MD 1910, MC 2880, MA 1801, and MB 2738. Evidently they were taken from different stores over a period of weeks or months, prior to being poisoned and placed back on the shelves of five different Chicago area stores. One package was placed in each store, except that two bottles were recovered from the Woodfield Osco. Also, two bottles were recovered from one other retail outlet that was not identified. Some of the packages had 5 or less poisoned capsules. One had 10 poisoned capsules.

THE ROUTE

The choice of locations for placement suggests the poisoner drove the highway routes 90/94, 290 & 294, driving in a near circular route, and selecting obvious and typical sites. The killer apparently spent several hours, possibly Wednesday all day or in the evening, distributing the fatally laced packages. The choice of supermarkets for placement suggests the killer was most comfortable with shoplifting from these types of stores. He probably lived near a similar supermarket, where he likely stole the original packages, although he would have been unlikely to place them back on the shelf of the same store. Sufficient information has not been released to determine the probable store(s) from which the Tylenol packages were taken, or the order in which the laced packages were placed on the shelves, but this might enable reconstruction of the driving route, including his possible origin, and whether the killer worked a day job at the time.

THE RESIDENCE AREA

The specific avoidance of the numerous drug stores within the dense urban areas of west and north Chicago proper can hardly go unnoticed. The one odd location, the Wells street store, sits in the midst of a higher rent district, making it unlikely that the killer, unemployed, a student, or menially employed, would have lived there. Likewise, most of the other suburban locations can be ruled out. The area of most probable residence of the Tylenol Murderer would seem to have been areas of north and west Chicago proper, including neighborhoods like Lincoln Park (excluding the lakeshore), Rogers Park, Oak Park, and other non-black, non-Hispanic, non-affluent, rental areas between North & Touhy and Halsted & Harlem. Alternatively, the Woodfield Osco, where two bottles were placed, is a very unlikely location for a non-resident to stumble across, and the route shown in the image would be reversed if we take Woodfield as the first placement location.

STORES WHERE POISONED TYLENOL WAS PLACED

Jewel Foods, 122 N. Vail, Arlington Heights
Jewel Foods, 948 Grove Mall, Elk Grove Village
Osco Drug Store, Woodfield Mall, Schaumburg
Walgreen Drug Store, 1601 N. Wells, Chicago
Frank's Finer Foods, 0N040 Winfield Rd, Winfield
(one unidentified retail outlet)

THE POISON

The poison used in the Tylenol Murders was a cyanide compound. Such compounds, which include potassium cyanide and sodium cyanide, are available to those in certain industries, such as gold and silver mining, fertilizer production, steel plating, and the film processing/chemicals industries. Workers in these industries have anonymous access, but then so do a variety of other people who are obliquely associated with these industries, such as truckers and college students.
The specific form of cyanide used in the poisonings has been reported to be potassium cyanide, according to then Illinois Attorney General Tyrone Fahner, in an article in the Chicago Tribune dated Oct. 3, 1982. The level of purity was not publicly reported, but in the 1986 incident, which also involved potassium cyanide, the purity was reported as 90%. Potassium cyanide is commonly used in the metal electroplating, metal extraction, photographic and cinematographic film processing industries.

THE TAMPERED CAPSULES

The amount of cyanide inserted in each capsule was reported as 65 milligrams but was probably 100 milligrams or more since the fatal dose for NaCN is about 150 milligrams. Other doses reported in the newspapers (5-6 micrograms) were clearly incorrect.

The killer completely emptied each of some 20 or 30 capsules, and then refilled them with the grayish crystalline potassium cyanide. The capsules that were recovered all appeared deformed or bulky. This crude, clumsy work would have been obvious to a careful eye, but such a cruel and pusillanimous act could not have been anticipated in 1982.

The rather imprecise work indicates an amateur of limited skills -- probably someone incapable of performing quality work even in his own field or employment. This young man was no chemist, no biologist, no computer programmer, no precise professional of any sort, but more likely a facile, inexperienced amateur in his early twenties with pretensions to real knowledge.

The quantities used in this crime also suggest that he had anonymous access to no insignificant quantity of potassium cyanide, in amounts that were not missed. Furthermore, placement of the tampered product on store shelves, apparently on a Wednesday afternoon; suggest no daytime employment, or at least no full-time employment. Is this a possible college student or recent graduate without employment? Did he perhaps have access to a film processing laboratory? These possibilities are not inconsistent with what is known. Only a complete theory is lacking to tie it all together, and what a theory requires for completeness is a motive.

THE MOTIVE

No evidence was ever found that anyone profited specifically from the Tylenol Murders. No unusual stock trading activity was detected, although Johnson & Johnson stock dropped dramatically overnight. None of the victims were wealthy or seemed to be a possible target of a murder plot to be covered up with 6 random murders. All the victims were relatively young, and no large insurance policies had been recently taken out on any of them. One of the victims had a manufacturing subcontract worth some $25,000 (gross) annually, and transfer of which was requested by two different relatives (actions apparently unknown to each other) shortly after his death. However, this is hardly the sort of money such an elaborate and horrendous crime is staged for. Neither relative was granted the subcontract anyway.

The motivation for this crime does not seem to have been any kind of direct profit. In fact, the motivation may not have been money at all. It may have been sheer hatred for humanity, or perhaps the attempt to gain publicity or fame for some other venture. Whatever the motivation of the killer, it would seem his objective was unrealized.

THE TYLENOL KILLER

What do we know about the real Tylenol Killer? We can reasonably surmise all of the following:

1. The Tylenol killer is a white male.
2. He was in his twenties in 1982; he'd be in his 40s today.
3. Lived in the Chicago area in 1982.
4. Owned a car or truck.
5. Devious but not particularly intelligent.
6. A skilled shoplifter.
7. Has few friends, and temporary ones at that.
8. Definitely misanthropic, cowardly.
9. Limited income, and works a low wage job.
10. Perhaps has a degree, but is a failure in his degreed field.
11. Has comparatively menial employment, if any.
12. His objective in the Tylenol killings remains unachieved.

We could speculate the following:

1. He has an Associate's of Bachelor's degree in Liberal Arts.
2. May have majored in photography, cinematography, or related fields.
3. He has trouble holding a job and can't get along with people.
4. Probably myopic -- wears glasses.
5. Probably uses drugs.
6. A prankster who enjoys playing tricks on people.
7. Has a morbid sense of humor.
8. He probably moved out of the Chicago area within a couple years of the crime.
9. He didn't move far, but lives in the vicinity.
10. Owns a copy of the Anarchist Cookbook and related literature on poisons.
11. Probably attended a Chicago area college or university during or before the killings.
12. Deceptive, a good liar.
13. Has a violent temper, becomes irrational.
14. Likely to be a domineering and self-justifying.
15. Has probably been in trouble with the law, but for unrelated matters.

Ever know anyone like this? Certainly someone does, or did once.

Most people believe the Tylenol Killer will never be caught, and that this was an unsolvable crime. But consider the fact that the Unabomber now sits in jail, all because one person in the world recognized him in the published information. The Tylenol Killer is probably still alive, and as long as he lives there is still hope of solving this crime, because someone, somewhere, knows him personally.

N.B.
During the evening of 8 November 1895, William Konrad Roentgen [1845-1923] was working alone in his laboratory, studying the Lenard effect, the penetration of cathode rays through different materials. In his darkened room, he covered his Hittorf tube (a variant on the glow tube of Hertz) with black cardboard. Quite by accident, on the wall six feet from the end of his tube, was a sheet of paper which had been treated with the salt barium platinum-cyanide which he used as a screen for other experiments. Because it was dark he noticed that the paper was glowing, fluorescing. Further study demonstrated that this fluorescent glow originated from the tube and that it exhibited amazing properties! He knew from his earlier work that source of the glow could not be the cathode rays themselves, as they seemed unable to penetrate the tube's glass wall and the cardboard. Rather, they were of unknown origin, so he called them "X-rays".
It is this unique property of cyanide compounds of being able to prevent x-rays from penetrating themselves that gave the investigators of the Tylenol murders the idea of efficiently sieving through large bulks of Tylenol products for the cyanide laced bottles by running all the cartons through the airports’ x-ray machines.

Saturday, January 08, 2005

Medical Journals - Locked-in Syndrome

The locked-in syndrome refers to the virtual total paralysis of the human body with retained consciousness. This is a condition which results from massive brainstem damage that leaves the higher mental functions of the human body intact while preventing any movement of the human body except for that of the eyes and the eyelids.

Wednesday, December 08, 2004

Six Degrees of Separation


Defination

The Six Degrees of Separation theory, also known as the Small World Phenomenon, contends that all people in the world are connected together through a chain of no more than six people. The theory is that there are only six degrees (or levels) of separation between you and everyone else in the world. This is the idea that everyone in the world can be reached through a short chain of social acquaintances. In other words, everyone in the world is separated from anyone else by no more than six degrees of separation, or simply speaking, six acquaintances or friend. A degree of separation is defined as an acquaintance or friend who separates you from someone else. As such, there is zero degree of separation between you and your immediate friends or acquaintances.

History

In 1967, the Harvard Social Psychologist Stanley Milgram sent out roughly 300 letters to randomly selected people in Omaha, Nebraska with the instruction to get the letter to a single "target" person in Boston using only personal contacts.

Milgram gave each "sender" some information about the target including name, location, and occupation, so that if the sender did not know the target, and it was extremely unlikely that they would, they could send the letter to someone whom they did know who they thought would be "closer" to the target. This began a chain of senders, with each member of the chain attempting to zero in on the target by sending the letter to someone else, may these people be a friend, a family member, a business associate, or a casual acquaintance.

Milgram's surprising finding was that for the 60 chains that eventually reached the target, the average number of steps in a chain was around six, a result that has entered folklore as the phrase "six degrees of separation."

While Milgram's first experiment suggests it is, other experiments have been less conclusive, and no experiment has been done to test the theory on a global scale.

Mathematics

We assume that a person only knows 50 other persons, and each of these 50 persons in turn know another 50 non-redundant persons (this assumption eradicates the possibility of duplication of persons with the first person). In this case, each of the 50 persons would then know another 50 non-redundant persons and so on up to six degrees.

This works out to be:
50x 50 x 50 x 50 x 50 x 50 = 15.63 x 1010 or about 15 to 16 billion persons!

If the current entire population of the whole world is only about 6 to 7 billion persons, then this computation would show that six degrees of separation is enough to cover the world's population.

Thursday, November 25, 2004

CERK Radio 40Mhz - Fever

By the Nightcrawler Lucien Lacroix

They say the ages of man are denial, awareness and acceptance. A young man believes he will live forever. A middle age man knows he will not. And an old man is ready. What then of those taken out of sequence? How to prepare them for the bitter end? A man who knows he will not die is a young man. He is kept young by the knowledge that death shall have no dominion. There's nothing so hard as watching that die.

Friday, October 08, 2004

What the Modern Woman Wants

By Amanda Chong Wei-Zhen

The old woman sat in the backseat of the magenta convertible as it careened down the highway, clutching tightly to the plastic bag on Her lap, afraid it may be kidnapped by the wind. She was not used to such speed, with trembling hands she pulled the seatbelt tighter but was careful not to touch the patent leather seats with her callused fingers, her daughter had warned her not to dirty it, 'Fingerprints show very clearly on white, Ma.'

Her daughter, Bee Choo, was driving and talking on her sleek silver mobile phone using big words the old woman could barely understand. 'Finance' 'Liquidation' 'Assets' 'Investments'... Her voice was crisp and important and had an unfamiliar lilt to it. Her Bee Choo sounded like one of those foreign girls on television. She was speaking in an American accent.

The old lady clucked her tongue in disapproval. 'I absolutely cannot have this. We have to sell!' Her daughter exclaimed agitatedly as she stepped on the accelerator; her perfectly manicured fingernails gripping onto the steering wheel in irritation. 'I can't DEAL with this anymore!' she yelled as she clicked the phone shut and hurled it angrily toward the backseat.

The mobile phone hit the old woman on the forehead and nestled soundlessly into her lap. She calmly picked it up and handed it to her daughter.

'Sorry, Ma,' she said, losing the American pretence and switching to Mandarin. 'I have a big client in America. There have been a lot of problems.'

The old lady nodded knowingly. Her daughter was big and important.

Bee Choo stared at her mother from the rear view window, wondering what she was thinking. Her mother's wrinkled countenance always carried the same cryptic look.

The phone began to ring again, an artificially cheerful digital tune, which broke the awkward silence.

'Hello, Beatrice! Yes, this is Elaine.' Elaine. The old woman cringed. I didn't name her Elaine. She remembered her daughter telling her, how An English name was very important for 'networking'. Chinese ones being easily forgotten.

'Oh no, I can't see you for lunch today. I have to take the ancient relic to the temple for her weird daily prayer ritual.' Ancient Relic. The old woman understood perfectly it was referring to her. Her daughter always assumed that her mother's silence meant she did not comprehend.

'Yes, I know! My car seats will be reeking of joss sticks!

'The old woman pursed her lips tightly, her hands gripping her plastic bag in defence.

The car curved smoothly into the temple courtyard. It looked almost garish next to the dull sheen of the ageing temple's roof. The old woman got out of the back seat, and made her unhurried way to the main hall.

Her daughter stepped out of the car in her business suit and stilettos and reapplied her lipstick as she made her brisk way to her mother's side.

'Ma, I'll wait outside. I have an important phone call to make,' she said, not bothering to hide her disgust at the pungent fumes of incense.

The old lady hobbled into the temple hall and lit a joss stick, she knelt down solemnly and whispered her now familiar daily prayer to the Gods.

Thank you God of the Sky, you have given my daughter luck all these years. Everything I prayed for, you have given her. She has everything a young woman in this world could possibly want. She has a big house with a swimming pool, a maid to help her, as she is too clumsy to sew or cook.

Her love life has been blessed; she is engaged to a rich and handsome angmoh man. Her company is now the top financial firm and even men listen to what she says. She lives the perfect life. You have given her everything except happiness. I ask that the gods be merciful to her even if she has lost her roots while reaping the harvest of success.

What you see is not true, she is a filial daughter to me. She gives me a room in her big house and provides well for me. She is rude to me only because I affect her happiness. A young woman does not want to be hindered by her old mother. It is my fault.The old lady prayed so hard that tears welled up in her eyes. Finally, with her head bowed in reverence she planted the half-burnt joss stick into an urn of smouldering ashes.

She bowed once more.

The old woman had been praying for her daughter for thirty-two years. When her stomach was round like a melon, she came to the temple and prayed that it was a son.

Then the time was ripe and the baby slipped out of her womb, bawling and adorable with fat thighs and pink cheeks, but unmistakably, a girl. Her husband had kicked and punched her for producing a useless baby who could not work or carry the family name.

Still, the woman returned to the temple with her new-born girl tied to her waist in a sarong and prayed that her daughter would grow up and have everything she ever wanted. Her husband left her and she prayed That her daughter would never have to depend on a man.

She prayed every day that her daughter would be a great woman, the woman that she, meek and uneducated, could never become. A woman with nengkan; the ability to do anything she set her mind to. A woman who Commanded respect in the hearts of men. When she opened her mouth to speak, precious pearls would fall out and men would listen.

She will not be like me, the woman prayed as she watched her daughter grow up and drift away from her, speaking a language she scarcely understood. She watched her daughter transform from a quiet girl, to one who openly defied her, calling her laotu; old-fashioned. She wanted her mother to be 'modern', a word so new there was no Chinese word for it.

Now her daughter was too clever for her and the old woman wondered why she had prayed like that. The gods had been faithful to her persistent prayer, but the wealth and success that poured forth so richly had buried the girl's roots and now she stood, faceless, with no identity, bound to the soil of her ancestors by only a string of origami banknotes.

Her daughter had forgotten her mother's values. Her wants were so ephemeral; that of a modern woman. Power, Wealth, access to the best fashion boutiques, and yet her daughter had not found true happiness.

The old woman knew that you could find happiness with much less. When her daughter left the earth everything she had would count for nothing. People would look to her legacy and say that she was a great woman, but she would be forgotten once the wind blows over, like the ashes of burnt paper convertibles and mansions.

The old woman wished she could go back and erase all her big hopes and prayers for her daughter; now she had only one want: That her daughter be happy.

She looked out of the temple gate. She saw her daughter speaking on the phone, her brow furrowed with anger and worry. Being at the top is not good, the woman thought, there is only one way to go from there - down.

The old woman carefully unfolded the plastic bag and spread out a packet of beehoon in front of the altar.

Her daughter often mocked her for worshipping porcelain Gods. How could she pray to them so faithfully and expect pieces of ceramic to fly to Her aid? But her daughter had her own gods too, idols of wealth, success and power that she was enslaved to and worshipped every day of her life.

Every day was a quest for the idols, and the idols she worshipped counted for nothing in eternity. All the wants her daughter had would slowly suck the life out of her and leave her, an empty soulless shell at the altar.

The old lady watched her joss tick. The dull heat had left a teetering grey stem that was on the danger of collapsing.

Modern woman nowadays, the old lady sighed in resignation, as she bowed to the east one final time to end her ritual. Modern woman nowadays want so much that they lose their souls and wonder why they cannot find it.

Her joss stick disintegrated into a soft grey powder.

She met her daughter outside the temple, the same look of worry and frustration was etched on her daughter's face. An empty expression, as if she was ploughing through the soil of her wants looking for the one thing that would sow the seeds of happiness.

They climbed into the convertible in silence and her daughter drove along the highway, this time not as fast as she had done before.

'Ma,' Bee Choo finally said. 'I don't know how to put this. Mark and I have been talking about it and we plan to move out of the big house. The property market is good now, and we managed to get a buyer willing to pay seven million for it. We decided we'd prefer a cosier penthouse apartment instead. We found a perfect one in Orchard Road. Once we move in to our apartment we plan to get rid of the maid, so we can have more space to ourselves...'

The old woman nodded knowingly.

Bee Choo swallowed hard. 'We'd get someone to come in to do the housework and we can eat out-but once the maid is gone, there won't be anyone to look after you. You will be awfully lonely at home and, besides that, the apartment is rather small. There won't be space. We thought about it for a long time, and we decided the best thing for you is if you moved to a Home. There's one near Hougang-it's a Christian home, a very nice one.'

The old woman did not raise an eyebrow. 'I've been there, the matron is willing to take you in. It's beautiful with gardens and lots of old people to keep you company! I hardly have time for you, you'd be happier there.' 'You'd be happier there, really.' Her daughter repeated as if to affirm herself.

This time the old woman had no plastic bag of food offerings to cling tightly to; she bit her lip and fastened her seat belt, as if it would protect her from a daughter who did not want her anymore. She sunk deep into the leather seat, letting her shoulders sag, and her fingers trace the white seat.

'Ma?' her daughter asked, searching the rear view window for her mother. 'Is everything okay?'

What had to be done, had to be done. 'Yes,' she said firmly, louder than she intended, 'if it will make you happy,' she added more quietly.

'It's for you, Ma! You'll be happier there. You can move there tomorrow, I already got the maid to pack your things.' Elaine said triumphantly, mentally ticking yet another item off her agenda. 'I knew everything would be fine.

'Elaine smiled widely; she felt liberated. Perhaps getting rid of her mother would make her happier. She had thought about it. It seemed the only hindrance in her pursuit of happiness. She was happy now. She had everything a modern woman ever wanted; Money, Status, Career, Love, Power and now, Freedom, without her mother and her old-fashioned ways to weigh her down...

Yes, she was free. Her phone buzzed urgently, she picked it up and read the message, still beaming from ear to ear. 'Stocks 10% increase!'

Yes, things were definitely beginning to look up for her...and while searching for the meaning of life in the luminance of her hand phone screen, the old woman in the backseat became invisible, and she did not see the tears.

N.B. I understand that this wonderful piece of literary work was written by a 15 years old Singaporean. With this literature, she competed against contestants of between 16 to 18 years olds in an international writing contest that drew 5,300 entries from 52 countries.

And she won the top prize.

(And i learned from the young lady a new literary technique of breaking key single sentences into different paragraphs for emphasis which she has used to great effect)

Monday, September 06, 2004

Crime Scene Investigation - Asphyxiation (electrical shock)

Death by asphyxiation can occur as a result of electrical shock. The shock stops the action of the heart, and if the brain is deprived of oxygen, it will cease its function. The effect of electrical shock on a person depends on many things. It depends on their health. It also depends on their location and how wet or dry it is. In addition, it also depends on the amount of voltage they receive, how long they are in contact with this voltage, and the after-effects of the shock.

Electrical shocks often leave marks, although it is possible for a body not to show any outer or inner damage. Usually electrical shocks leave entrance and exit wounds on the body. These generally have a grey or white puckered look. Severe burns from higher voltage, called Joule burns, are often brown and take the form of the thing that caused the fatal contact. Lightning deaths leave a characteristic mark that resembles a fern leaf. High-voltage shocks may leave marks where metal objects have melted on the person. And there may be extensive fractures of the bones.

When one investigates a death by electrical shock, one needs to check the weather conditions, the electrical appliances the victim may have been using, and the victim's location and activity at the time of death to determine if the death is accidental or not. Deaths from electrical shock are most often accidental. Murder by electrocution is generally rare, but possible.

Friday, August 06, 2004

Crime Scene Investigation - Stockholm Syndrome

The Stockholm Syndrome is an emotional attachment, a bond of interdependence between captive and captor that develops 'when someone threatens your life, deliberates, and doesn't kill you.' (Symonds, 1980) The relief resulting from the removal of the threat of death generates intense feelings of gratitude and fear that combine to make the captive reluctant to display negative feelings toward the captor or terrorist. In fact, former hostages have visited their captors in jail, recommended defense counsel, and even started a defense fund. It is this dynamic, which causes former hostages and abuse survivors to minimize the damage done to them and refuse to cooperate in prosecuting their tormentors. "The victims' need to survive is stronger than his/her impulse to hate the person who has created the dilemma." (Strentz, 1980) The victim comes to see the captor as a 'good guy', even a savior. This condition occurs in response to the four specific conditions as listed below:

1. A person threatens to kill another and is perceived as having the capability to do so;
2. The other cannot escape, so her or his life depends on the threatening person;
3. The threatened person is isolated from outsiders so that the only other perspective available to her or him is that of the threatening person; and
4. The threatening person is perceived as showing some degree of kindness to the one being threatened.

It takes only 3-4 days for the characteristic bond of the Stockholm syndrome to emerge when captor and captive are strangers. After that, as research shows, the duration of captivity is no longer relevant.

The above phenomenon was dubbed "Stockholm Syndrome" by the criminologist Nils Bejerot in relation to an actual bank robbery in 1973 where four Swedes were held captive in a bank vault for six days, during which they became attached to their captors.

On August 23, 1973, Jan Erik "Janne" Olsson, on leave from prison, walked into Kreditbanken at Norrmalmstorg, central Stockholm. Police were called in immediately, two of them went inside, and Olsson opened fire, injuring one policeman. The other was ordered to sit in a chair and "sing something". He started singing "Lonesome Cowboy". Olsson then took 4 people as hostages. (See picture.) He demanded his friend Clark Olofsson to be brought there, along with 3 million Swedish Krona ($360,000 US 2003 value), two guns, bullet-proof vests, helmets and a fast car.

Olofsson was brought in by permission of the government and established a communication link with the police negotiators. One of the hostages, Kristin Ehnemark (not present on the photo), said she was confident with the robbers but feared the police might cause trouble by violent methods (this was the beginning of the Stockholm syndrome). The robbers barricaded the inner main vault together with the hostages. The doors to the vault were closed. The robbers were permitted to have a car to escape but were not allowed to take the hostages with them, if they were to leave.

The robber, Olofsson, called up the Prime Minister Olof Palme and said he would kill the hostages, and took a stranglehold on Elisabeth; she was heard screaming as he hung up.

The next day Olof Palme received another call. This time it was Kristin Ehnmark who said she was very displeased with his attitude, asking him to let the robbers and the hostages leave.

Olofsson walked around in the vault singing Roberta Flack's "Killing me softly".

The drama went on. On August 26, the police drilled a hole into the main vault from the apartment above. This was the hole from which the picture of the hostages and Olofsson was taken. Olsson opened fire and threatened to kill the hostages if any gas attack was attempted. He attached small snare traps to the necks of the hostages which would cause them to strangle themselves in the event of a gas attack. These can be seen on the deposit boxes on the left.

On August 28 the gas was used anyway, and after half an hour the robbers gave up. Nobody was injured physically.

Both Olsson and Olofsson were charged and sentenced to extended imprisonment for the robbery. However Olofsson claimed he didn't help Olsson and was only trying to save the hostages by keeping the situation calm, and at the court of appeals he was freed of any charges. He was later to become a friend with one of the hostages, Kristin Ehnemark, and they meet sometimes, their families becoming friends. Olsson was sentenced to 10 years of prison and has not committed a criminal act since he was released. He got many admiring letters from women who found him attractive. He later got engaged to one of them (not one of the hostages, however, as some state).

The hostages still repeatedly claim they were more frightened of the police than the robbers during their six days of confinement. They clearly identify with their unlawful guardians. This leads to academic interest in the matter.

Clark Olofsson has repeatedly committed armed robberies and acts of violence, both before and after the events in 1973, all since he was 16 years old. He was finally released from prison in 1991, but in 1999 he was arrested in Denmark and was sentenced to another 14 years of prison. He has spent some 24 years in prison.

Thursday, July 22, 2004

Auguries of Innocence

By William Blake

To see a world in a grain of sand
And a heaven in a wild flower,
Hold infinity in the palm of your hand
And eternity in an hour.
A robin redbreast in a cage
Puts all heaven in a rage.
A dove-house filled with doves and pigeons
Shudders hell through all its regions.
A dog starved at his master's gate
Predicts the ruin of the state.
A horse misused upon the road
Calls to heaven for human blood.
Each outcry of the hunted hare
A fibre from the brain does tear.
A skylark wounded in the wing,
A cherubim does cease to sing.
The game-cock clipped and armed for fight
Does the rising sun affright.
Every wolf's and lion's howl
Raises from hell a human soul.
The wild deer wandering here and there
Keeps the human soul from care.
The lamb misused breeds public strife,
And yet forgives the butcher's knife.
The bat that flits at close of eve
Has left the brain that won't believe.
The owl that calls upon the night
Speaks the unbeliever's fright.
He who shall hurt the little wren
Shall never be beloved by men.
He who the ox to wrath has moved
Shall never be by woman loved.
The wanton boy that kills the fly
Shall feel the spider's enmity.
He who torments the chafer's sprite
Weaves a bower in endless night.
The caterpillar on the leaf
Repeats to thee thy mother's grief.
Kill not the moth nor butterfly,
For the Last Judgment draweth nigh.
He who shall train the horse to war
Shall never pass the polar bar.
The beggar's dog and widow's cat,
Feed them, and thou wilt grow fat.
The gnat that sings his summer's song
Poison gets from Slander's tongue.
The poison of the snake and newt
Is the sweat of Envy's foot.
The poison of the honey-bee
Is the artist's jealousy.
The prince's robes and beggar's rags
Are toadstools on the miser's bags.
A truth that's told with bad intent
Beats all the lies you can invent.
It is right it should be so:
Man was made for joy and woe;
And when this we rightly know
Through the world we safely go.
Joy and woe are woven fine,
A clothing for the soul divine.
Under every grief and pine
Runs a joy with silken twine.
The babe is more than swaddling bands,
Throughout all these human lands;
Tools were made and born were hands,
Every farmer understands.
Every tear from every eye
Becomes a babe in eternity;
This is caught by females bright
And returned to its own delight.
The bleat, the bark, bellow, and roar
Are waves that beat on heaven's shore.
The babe that weeps the rod beneath
Writes Revenge! in realms of death.
The beggar's rags fluttering in air
Does to rags the heavens tear.
The soldier armed with sword and gun
Palsied strikes the summer's sun.
The poor man's farthing is worth more
Than all the gold on Afric's shore.
One mite wrung from the labourer's hands
Shall buy and sell the miser's lands,
Or if protected from on high
Does that whole nation sell and buy.
He who mocks the infant's faith
Shall be mocked in age and death.
He who shall teach the child to doubt
The rotting grave shall ne'er get out.
He who respects the infant's faith
Triumphs over hell and death.
The child's toys and the old man's reasons
Are the fruits of the two seasons.
The questioner who sits so sly
Shall never know how to reply.
He who replies to words of doubt
Doth put the light of knowledge out.
The strongest poison ever known
Came from Caesar's laurel crown.
Nought can deform the human race
Like to the armour's iron brace.
When gold and gems adorn the plough
To peaceful arts shall Envy bow.
A riddle or the cricket's cry
Is to doubt a fit reply.
The emmet's inch and eagle's mile
Make lame philosophy to smile.
He who doubts from what he sees
Will ne'er believe, do what you please.
If the sun and moon should doubt,
They'd immediately go out.
To be in a passion you good may do,
But no good if a passion is in you.
The whore and gambler, by the state
Licensed, build that nation's fate.
The harlot's cry from street to street
Shall weave old England's winding sheet.
The winner's shout, the loser's curse,
Dance before dead England's hearse.
Every night and every morn
Some to misery are born.
Every morn and every night
Some are born to sweet delight.
Some are born to sweet delight,
Some are born to endless night.
We are led to believe a lie
When we see not through the eye
Which was born in a night to perish in a night,
When the soul slept in beams of light.
God appears, and God is light
To those poor souls who dwell in night,
But does a human form display
To those who dwell in realms of day.

Crime Scene Investigation - Asphyxiation (hanging)

Hanging is asphyxiation by strangulation using a line of rope, cord, or similar material to work against the hanging weight of the body. Hanging is most often suicidal. But sometimes it is accidental. It is seldom homicidal, except in cases of lynchings.

A person does not have to be fully suspended to be hung. Hanging may occur if a victim jumps or is pushed from a height while tied by a line to a rafter or a tree limb. If the height is more than just a few feet, the victim's neck may break. But the neck is seldom broken in suicidal or accidental hangings.

At the scene of crime, one must check the beam or rafter over which the line is laid for marks showing the direction of travel of the line. One may want to remove the line for inspection. The hanging line must be checked in a laboratory to learn if it pulled against the weight of the body. The scene must be inspected for signs of a fight and signs of defensive marks or rope burns. However, an unconscious victim may convulse, and in the process knocking over items in the immediate area.

When the body is taken down, the knots must not be untied. The type of knot may give the investigator a lead to follow. One must remove the hanging line from the victim's neck by cutting the line on the side opposite to the knot. Then, a careful inspection of the groove must be make around the neck. A close look at the edges of the groove will often show black and blue marks from minute bleeding. Ruptured blood vessels in the skin mean the victim was alive at the time of the hanging. But the lack of these marks does not necessarily mean the victim was dead at the time of hanging. This, combined with other conditions, could however raise suspicions.

In addition, One must also note the position of the groove as it relates to the location of the knot. The mark of the ligature should agree with the location of the knot. For example, if the knot is in front of the face, the deepest part of the groove should be on the nape of the neck. Anything different suggests homicide.

When a fixed knot is used in hanging, the groove will form an inverted V on the side of the knot. The bruise on the skin in the groove is greatest opposite the knot. It tapers off as it reaches the knot. If a slip knot is used, the groove may be uniform around the neck.

If the victim is nude, suspended before a mirror, or suspended in an unusual manner, or if any of these conditions are combined, one may suspect an accidental hanging from sexual activity. Accidental deaths may occur from autoerotic sexual acts that uses restraints like ropes, cords, chains, and handcuffs. The victim, in trying to reach sexual contentment, uses these items to restrain his or her hands, arms, legs, and neck. When strain on the neck causes unconsciousness or when the victim loses balance during the act, accidents occur. The victims are unable to release themselves because of the binding on their hands, arms, and legs. They may end by hanging themselves. Sometimes, when they use binding material or plastic bags on their faces, they suffocate. A notable feature of this type of death is the presence of female attire and articles on or near a male body. And erotic material is often present. In the past, these deaths were often incorrectly labeled suicides. But they are accidental and they. must be listed as such.

Other accidental hangings differ from autoerotic deaths in the lack of female attire, erotic material, or constrained hands or feet. And accidental hangings often involve infants and young children. Infants can get caught in restraining devices. They can get their clothing caught on things, or they can get their heads caught between crib or fence slots. If they are unable to get themselves free, they may strangle. For no known reason, young children, especially boys, will put nooses around their necks. They too may be strangle to death.

Wednesday, July 14, 2004

Crime Scene Investigation - Asphyxiation (strangulation)

Strangulation is asphyxiation arising from compression on the neck. It can be done manually or with any ligature like a binder, a rope, a necktie. Strangulation may also be caused by hard blows made to the neck. Punches or chops that are aimed to strike at the throat may cause damage to the larynx, which would be followed by suffocation.

Manual strangulation is a homicide. A person cannot strangle himself with his own bare hands by virtue of the fact that when he loses consciousness from asphyxiation, his hands will relax and his breathing will resume. In manual strangulation, the attacker's fingernails will often make small tell-tale bruises or marks on the neck. However, the marks on the neck will unfortunately not show the direction from which the victim was attacked. In addition, fingernails also vary in size and shape. Another sign of manual strangulation is hemorrhaging in the throat area, and this can normally be seen in an autopsy. Sometimes a fracture of the hyoid bone (a U-shaped bone at the base of the tongue) is also found.

Strangulation by ligature may be homicidal or suicidal. It is a fairly common form of suicide, but it is a rare form of homicide. The ligature often is made from something handy at the scene. Pieces of loose clothing like shirts, neckties, belts and hosehold appliances like electrical cords can often be used. Strangulation by a garrote of rope or wire sometimes is used in homicidal strangulation, but it is not seen very often. Close inspection of the marks left on the skin may show the type of garrote used.

When investigating crime scene involving strangulation, one should normally search the scene and the victim for signs of struggle. One should also obtain fingernail scrapings. In addition, one should check the victim's body for signs of defense wounds as the presence of such wounds may suggest homicide. Finally, one should look for the presence of hesitation marks which hints at attempted suicide by other means before ruling it a homicide.

Crime Scene Investigation - Asphyxiation (General)

Asphyxia is defined as a condition in which insufficient or no oxygen and carbon dioxide are exchanged on a ventilatory basis. In essence, when the body or any vital part of the body is deprived of oxygen, asphyxia occurs.

Death arising from asphyxia alone is most often due to natural or accidental causes. As for natural causes, it is worthwhile to note that many diseases and infections can in fact hinder airways. As for accidental causes, foreign bodies like meat or bone can become trapped in the throat or windpipe, thereby blocking the airways and causing asphyxia in the process. Food particles are often the cause of accidental choking deaths in adults. On the other hand, choking deaths of children are normally derived from small plastic or metal toys in addition to food particles. In addition, pressure on the outside of the chest that restricts breathing can also cause asphyxia. This pressure can occur during cave-ins, building collapses, or traffic accidents.

Inhaling asphyxiants may also cause asphyxia. As the name implies, Asphyxiants are any types of poison which works by depriving human tissues of oxygen. Examples of asphyxiants include chemicals like ammonia, chloroform, carbon monoxide, and carbon dioxide. Sometimes these chemicals are the cause of suicidal or homicidal deaths. Homicide and suicide by asphyxia alone are rare. But in learning the reasons for death by asphyxia, anything suspicious must be pursued through background investigation and autopsy. Only then can the death be ruled accidental or natural.

N.B. Please kindly refer to my future posts under the "Crime Scene Investigation - Asphyxiation" series for further details on issues relating to homicide and suicide by asphyxia.

Tuesday, July 13, 2004

CERK Radio 40Mhz - Black Buddha

By the Nightcrawler Lucien Lacroix

Who knows the pain of death better, he who gasps his final breath, or we who must breathe the foul air of his decomposition? Who bears the greater burden, the cold bones of the dead man in his coffin, or the spine of the pallbearer carrying his load? No one knows this burden better than we dear listener, we who have seen so many pass.

Tuesday, July 06, 2004

Point of Law - Fruit of the Poisonous Tree

The concept of fruit of the poisonous tree is founded under the criminal law. The doctrine states that any evidence that is discovered due to information found through illegal searches or other unconstitutional means such as forced confession may not be introduced by the prosecution during trial. The theory flows from the analogy that if the tree, being the original illegal activity, is poisoned in the first place, then any fruit that grows from the poisonous tree is therefore tainted with the poison, being the resultant evidence that is derived from the illegal activity.

For example, as part of a coerced admission which was made without reading to a suspect the Miranda Rights (please kindly refer to my previous post "Point of Law - Miranda Rights"), the suspect tells the police the location of the stolen property. Assuming that the police does in fact finds the stolen property in the process, since the admission, being the poisonous tree, cannot be introduced as evidence during trial, the stolen property, being the fruit of the poisonous tree, can neither be introduced as evidence during the trial as well under the doctrine.

Generally, the simplest cases where the dotrine applies involves the exclusion of illegally obtained evidence. For example, an illegal body search of the suspect may yield the stolen property itself. The item, as in the above case the stolen property itself, which the defense is trying to suppress is direct or primary in their relationship to the illegal police action. Therefore, if the police have acted unlawfully, the evidence would then be excluded from trial.

However, in many occasions, the evidence is derivative or secondary in nature. For example, an illegal search may turn up a key to a public locker where the stolen property is being kept, or a coerced confession may reveal the place where a suspect hid the stolen property as mentioned in the above, or an illegal tap of the suspect's phone may reveal the whereabouts of a person willing to testify against the suspect. In such cases, it is necessary to determine whether the derivative evidence is fatally tainted by the initial or primary illegal action.

Sunday, July 04, 2004

Random Thoughts - First Principle In Life : Fairness

When i was younger, I used to be of the opinion that i do not need to have any guiding principles by which i follow in an effort not to make a fool of myself during this journey of mine through life. Well, from empirical evidence, i am glad to announce that i was wrong about that presumption of mine as usual, and this probably explains as to why i need to have such guiding principles in the first place. And so, without further ado, i hereby publish my first inaugural principle as follows:

"I used to think it was awful that life was so unfair. Then I thought, wouldn't it be much worse if life were fair, and all the terrible things that happen to us come because we actually deserve them? So, now I take great comfort in the general hostility and unfairness of the universe."
By Marcus Cole, Human Ranger, Babylon 5


N.B. I have no idea whatsoever as to why i was in fact glad that i was wrong, except for the fact that it gave me an opportunity to write some crap which probably nobody but myself would read :)

CERK Radio 40 MHz - Dead of Night

By The Nightcrawler Lucien Lacroix

A ghost is an hallucination of some famous regret, no more. Ghosts are mistakes that we've made. They come not from beyond the pale, but rise up from our gravest doubts about ourselves. Each ill-considered thing that we have done is a ghost that haunts us. If we let it. Regret is for the foolish, the weak, the tormented. Kill it before it bleeds you dry.

Saturday, July 03, 2004

千秋羞咏豆萁诗

后汉魏王曹操长子曹丕,篡汉称帝.有弟曹植,字子建,聪明绝世.操生时最所宠爱,几遍欲立为嗣而不果.曹丕衔其旧恨,欲寻事而杀之.一日,召子建问曰:"先帝每夸汝诗才敏捷,朕未曾面试.今限汝七步之内,成诗一首.如若不成,当坐汝欺诳之罪."子建未及七步,其诗已成,中寓规讽之意.诗曰:

煮豆燃豆萁,豆在釜中泣.
本是同根生,相煎何太急.


曹丕见诗感泣,遂释前恨.后人有诗为证:

从来宠贵起猜疑,七步诗成亦可危.
堪叹釜萁仇未已,六朝骨肉尽诛夷.


N.B. 昔日的茅芦中虽然地方窄人数少,可是兄弟们都同心协力,携手合作,为了的只是雄心壮志理想,光明未来.今日的豪宅中虽然地方宽人数多,可是兄弟们却勾心斗角,互相残杀,为了的只是个人利益,势力巩固.

N.B. As a follow-on to the above, it is also worthwhile to mention that the Nightcrawler Lucien Lacroix has also once said that nature does not tolerate excesses. If you have too much of something, there will always be someone wanting to take that something away from you. So perhaps you should ask yourself, have your excesses been a blessing or a curse? Please kindly refer to my previous post "CERK Radio 40Mhz - Blood Money" for the exact quotation.

Wednesday, June 30, 2004

Point of Law - Probable Cause

The Fourth Amendment to the Bill of Rights of the United States of America gave rise to the term "probable cause". In essence the Fourth Amendment carries 2 clauses. The first clause states that people have a right to be protected from unreasonable searches and seizures, and the second states that no warrant shall issue except upon probable cause.

It is widely acknowledged that the probable cause requirement is, in many ways, more important than the reasonableness clause. Not all searches and seizures require warrants. Examples of which are automobile searches and arrests in a public place. However, the US Supreme Court has interpreted warrantless searches and seizures as unreasonable unless preceded by probable cause. This means that as a general rule, most searches and seizures require probable cause.

Although there is no written definition of the term "probable cause", but generally speaking based on the established rulings from precedence, probable cause is:

(i) where known facts and circumstances, of a reasonably trustworthy nature, are sufficient to justify a man of reasonable caution or prudence in the belief that a crime has been or is being committed;
(ii) what would lead a person of reasonable caution to believe that something connected with a crime is on the premises of a person or on persons themselves; and/or
(iii) the sum total of layers of information and synthesis of what police have heard, know, or observe as trained officers.

Point of Law - Miranda Rights

The principles of Miranda Rights was founded upon the landmark case law of Miranda v. Arizona (1966). The facts of the case was that on 13 March 1963, cash of US$8 was stolen from a bank worker from Phoenix, Arizona. The police suspected and arrested Ernesto Miranda for committing the theft. During the two-hours or so of questioning, Miranda, who was never offered a lawyer, confessed not only to the US$8 theft, but also confessed to the kidnapping and raping of an 18-year-old woman just 11 days earlier. As a result, based largely on his confession, Miranda was convicted and sentenced to 20 years in jail.

Miranda's lawyers appealed all the way to the U.S. Supreme Court. On 13 June 1966, the U.S. Supreme Court, in deciding on the case reversed the Arizona Court's decision, and granted Miranda a new trial at which his prior confession could not be admitted as evidence, and thereby established the Miranda Rights of persons accused of crimes.

Although the exact wording of the Miranda Rights statements were not specified in the U.S. Supreme Court's ruling, the respective law enforcement agencies have created a basic set of simple statements that could be read to the suspects prior to any questioning. These statements are as follows:

1. You have the right to remain silent.
The U.S. Supreme Court: "At the outset, if a person in custody is to be subjected to interrogation, he must first be informed in clear and unequivocal terms that he has the right to remain silent."

2. Anything you say can be used against you in a court of law.
The U.S. Supreme Court: "The warning of the right to remain silent must be accompanied by the explanation that anything said can and will be used against the individual in court."

3. You have the right to have an attorney present now and during any future questioning.
The U.S. Supreme Court: "...the right to have counsel present at the interrogation is indispensable to the protection of the Fifth Amendment privilege under the system we delineate today. ... [Accordingly] we hold that an individual held for interrogation must be clearly informed that he has the right to consult with a lawyer and to have the lawyer with him during interrogation under the system for protecting the privilege we delineate today."

4. If you cannot afford an attorney, one will be appointed to you free of charge if you wish.
The U.S. Supreme Court: "In order fully to apprise a person interrogated of the extent of his rights under this system then, it is necessary to warn him not only that he has the right to consult with an attorney, but also that if he is indigent a lawyer will be appointed to represent him. Without this additional warning, the admonition of the right to consult with counsel would often be understood as meaning only that he can consult with a lawyer if he has one or has the funds to obtain one.

5. If you decide to answer questions now without an attorney present you will still have the right to stop answering at any time until you talk to an attorney
The U.S. Supreme Court: "If the individual states that he wants an attorney, the interrogation must cease until an attorney is present. At that time, the individual must have an opportunity to confer with the attorney and to have him present during any subsequent questioning. If the individual cannot obtain an attorney and he indicates that he wants one before speaking to police, they must respect his decision to remain silent."

The Miranda Rights, however, do not preclude a suspect from being arrested. All the police requires to legally arrest a suspect is probable cause (please kindly refer to the N.B. below), which refers to an adequate reason based on facts and events to believe that the person has in fact committed a crime. The police are however required to read to the suspect his Miranda Rights before any interrogation. Any failure to do so may ultimately cause any subsequent statements to be disregarded in court although the arrest may still be legal and valid. In addition, the police are also allowed to ask the suspect routine questions like name, address, date of birth, and social security number without reading him his Miranda Rights in an effort to establish the suspect's identity. The police can also administer alcohol and drug tests without any prior warning, although the suspect who is being tested may refuse to answer questions during the tests.

Ernesto Miranda was subsequently given a second trial at which his confession was not presented. Despite that, Miranda was again convicted of kidnapping and rape based on the evidence. He was then paroled from prison in 1972 after having served a total of 11 years. In 1976, Miranda, who was then aged 34, was stabbed to death in a fight. The police arrested a suspect who, after ironically choosing to exercise his Miranda Rights of silence, was subsequently released.

N.B. Please kindly refer to my following post "Point of Law - Probable Cause" on a more in-depth discussion on the concept of probable cause.

Tuesday, June 29, 2004

CERK Radio 40MHz - Black Wings

By the Nightcrawler Lucien Lacroix

It's Indian legend time, a Native American fairy story for children of all ages.

Legend has it that when the world was young and unfinished, the Great Spirit Father made the mistake of leaving his paints where his children could get them. Raven begged Eagle to paint him as beautiful and grand as the Great Spirit had made Eagle himself. And so he did, or so he tried. But when Raven looked at his reflection in the water, he didn't like what he saw. Raven became angry, he and Eagle fought, and the Great Spirit Father's paints were spilled over Raven and made him all black, black wings, black eyes, black breast. Raven ran into the river and flapped his wings against the current, but the color was indelible. The water wouldn't wash it away. "This is your punishment," said the Great Father, "for interfering with my work. Black you are and black you will stay. You will never come clean."

Not much of a legend at that, is it children? But I rather like the moral.

Sunday, June 27, 2004

Information Please

When I was quite young, my father had one of the first telephones in our neighbourhood. I remember well the polished old case fastened to the wall. The shiny receiver hung on the side of the box. I was too little to reach the telephone, but used to listen with fascination when my mother used to talk to it. Then I discovered that somewhere inside the wonderful device lived an amazing person - her name was "Information Please" and there was nothing she did not know. "Information Please" could supply anybody's number and the correct time.

My first personal experience with this genie-in the-bottle came one day while my mother was visiting a neighbour. Amusing myself at the tool bench in the basement, I whacked my finger with a hammer. The pain was terrible, but there didn't seem to be any reason in crying because there was no one home to give sympathy. I walked around the house sucking my throbbing finger, finally arriving at the stairway.

The telephone! Quickly, I ran for the foot stool in the parlour and dragged it to the landing. Climbing up, I unhooked the receiver in the parlour and held it to my ear.

"Information Please," I said into the mouthpiece just above my head. A click or two and a small clear voice spoke into my ear.

"Information"

"I hurt my finger..." I wailed into the phone. The tears came readily enough now that I had an audience.

"Isn't your mother home?" came the question. "Nobody's home but me." I blubbered.

"Are you bleeding?" the voice asked. "No," I replied. "I hit my finger with the hammer and it hurts."

"Can you open your icebox?" she asked. I said I could.

"Then chip off a little piece of ice and hold it to your finger," said the voice.

After that, I called "Information Please" for everything. I asked her for help with my geography and she told me where Philadelphia was. She helped me with my math. She told me my pet chipmunk, that I had caught in the park just the day before, would eat fruit and nuts.

Then, there was the time Petey, our pet canary died. I called "Information Please" and told her the sad story. She listened, then said the usual things grown-ups say to soothe a child. But I was unconsoled. I asked her, "Why is it that birds should sing so
beautifully and bring joy to all families, only to end up as a heap of feathers on the bottom of a cage?"

She must have sensed my deep concern, for she said quietly, "Paul, always remember that there are other worlds to sing in."

Somehow I felt better.

Another day I was on the telephone. "Information Please."

"Information," said the now familiar voice. "How do you spell fix?" I asked. All this took place in a small town in the Pacific Northwest.

When I was 9 years old, we moved across the country to Boston. I missed my friend very much.

"Information Please" belonged in that old wooden box back home, and I somehow never thought of trying the tall, shiny new phone that sat on the table in the hall.

As I grew into my teens, the memories of those childhood conversations never really left me. Often, in moments of doubt and perplexity I would recall the serene sense of security I had then. I appreciated now how patient, understanding, and kind she was to
have spent her time on a little boy.

A few years later, on my way west to college, my plane put down in Seattle. I had about half an hour or so between planes. I spent 15 minutes or so on the phone with my sister, who lived there now. Then without thinking what I was doing, I dialled my hometown operator and said, "Information, Please." Miraculously, I heard the small, clear voice I knew so well, "Information."

I hadn't planned this but I heard myself saying, "Could you please tell me how to spell fix?"

There was a long pause. Then came the soft spoken answer, "I guess your finger must have healed by now."

I laughed. "So it's really still you," I said. "I wonder if you have any idea how much you meant to me during that time."

"I wonder", she said, "if you know how much your calls meant to me. I never had any children, and I used to look forward to your calls."

I told her how often I had thought of her over the years and I asked if I could call her again when I came back to visit my sister.

"Please do," she said. "Just ask for Sally." Three months later I was back in Seattle. A different voice answered "Information."

I asked for Sally. "Are you a friend?" She said. "Yes, a very old friend," I answered. "I'm sorry to have to tell you this, she said. Sally had been working part-time the last few years because she was sick. She died five weeks ago."

Before I could hang up she said, "Wait a minute. Did you say your name was Paul?"

"Yes."

"Well, Sally left a message for you. She wrote it down in case you called.

Let me read it to you." The note said, "Tell him I still say there are other worlds to sing in. He'll know what I mean."

I thanked her and hung up. I knew what Sally meant.